RP provided comprehensive support to the SBA’s Office of Capital Access (OCA). We swiftly transitioned incumbent staff, ensuring operational continuity, and augmented SBA teams across three loan centers. We managed various aspects of the program, including risk management, loan systems management, financial analysis, and customer service. Our experts processed loan forgiveness applications, maintained loan records, and provided paralegal support for legal documentation. Additionally, our IT professionals upgraded SBA’s technological infrastructure, enhancing its capabilities and help desk services.

RP’s support ensured the seamless processing of over 11 million PPP loans, totaling $755 billion. This included collecting $486 million from borrowers and handling over 150,000 payments on behalf of the SBA. Our efforts facilitated timely loan servicing, forgiveness, and liquidation, ensuring proper fund utilization and compliance with SBA policies. The IT enhancements improved system efficiency and user support, contributing to the overall success of the PPP. Leveraging our expertise and commitment to client satisfaction, RP delivered impactful solutions during times of critical need.

RP secured a five-year follow-on Call Order contract, deploying a strategic team to manage all phases of OCA programs. We orchestrated comprehensive program plans, implemented proactive risk management strategies, and conducted robust data analyses to ensure compliance and informed decision-making. Our contributions extended to enhancing IT solutions, providing executive-level support, conducting financial audits, and offering legislative and policy analysis. Additionally, we led expansive communication campaigns to amplify program impact and reach.

RP’s approach empowered the SBA to sustain operational efficiency and achieve program objectives effectively. Our meticulous onboarding processes and continuous improvement initiatives fostered high performance and program success. Advanced IT solutions and proactive risk management minimized disruptions and optimized resource utilization. Critical financial and legislative analyses provided actionable insights to SBA leadership, enhancing strategic alignment and decision-making. RP’s role in OCA programs exemplifies our commitment to delivering enduring excellence and adaptability.

RP provided comprehensive support to OIT STEP, including financial oversight, risk mitigation, and data analysis. Our team facilitated grants program reimbursements, maintained financial management control systems, and ensured compliance with federal regulations. We streamlined the grant evaluation process using advanced automation tools like Microsoft forms, Power Automate, and Power Query. Additionally, RP organized impactful webinars to share resources and best practices, enhancing program outreach. Continuous data cleaning and pre-processing ensured accurate information for decision-making.

RP’s support improved STEP’s operational efficiency and compliance. Automated processes reduced administrative burdens, allowing for more strategic focus. Our robust financial oversight and risk mitigation measures ensured adherence to federal guidelines and maintained high quality control standards. Outreach efforts strengthened program visibility, aiding small businesses in navigating international trade complexities. Continuous data analysis and quality control efforts ensured that the program operated with the highest level of accuracy and reliability, contributing to the success of U.S. small businesses in the global market.

RP provided a tailored approach, deploying a team of seasoned IT architects and specialists to bolster SEC’s IT infrastructure. Our comprehensive services encompassed meticulous program management, advanced technical integration, and proficient Unix/Linux administration. We enhanced the Identity Management System (IMS) and integrated cutting-edge monitoring tools to optimize performance and mitigate operational risks. Rigorous contingency planning fortified SEC’s incident response and business continuity strategies, while our network services provided proactive 24×7 monitoring to swiftly resolve issues.

RP’s holistic support fortified SEC’s IT infrastructure, elevating system availability, reliability, and security to new heights. Our strategic technical integrations and system enhancements streamlined SEC’s operational workflows and fortified its critical functions. Robust contingency planning and disaster recovery strategies ensured seamless operations during disruptions, safeguarding SEC’s ability to uphold investor protection and market integrity. Managed network services maintained vigilant monitoring, bolstering system resilience and supporting SEC’s unwavering commitment to regulatory excellence.